"Currently Active Users" story

[Aussie Bob]

Here's a little story of "Currently Active Users" feature.

I love that feature, and watching what folks are doing, in what threads, is great, errrrrr, or maybe a tad voyeristic. :iunno: :D

So I am sitting on that page, and I notice a client reading the "How do I cancel my hosting?" page in the Knowledge base. I knew that client was having some problems, especially with email, so I figured the worst. :dfingers:

So I fired off a quick PM and asked if there's anything I can help him with. The client was floored, as he tells me he was just about to cancel that very minute! So the client stayed and all problems were sorted - all because of the ""Currently Active Users" feature. :D

[SoftWareRevue]

. . . maybe a tad voyeristic. . .Not that there's anything 'wrong' with that. As your story so aptly illustrates. :kitty:



:scatter:

[Tyler]

Just think if the wifey called you that second :hrmph:

[A_Jelly_Doughnut]

Mrs. Aussie Bob would never worry about her lesser half running away with someone who wanted to cancel him. She knows he fears cancellation.

Now vBulletin, on the other hand, might have some appeal. :love:

[Aussie Bob]

I'm not the only one who likes to watch. :D

[SoftWareRevue]

I'm sure she was just making sure no one was lookin' to quit.








:bananad:

[Jan]

Yeah that's it :party: :flower:

[Matthew]

I find my self on that page ocasionally :)

Kind of amazing that you sent the PM and saved the client from cancelling! Congrats!

[Diesel]

haha , i tried to do that , i pmed someone telling them if they need help becouse they were browsing 'helpdesk section' the reply i got 'no thanks i dont need help' :( but i was trying to help? :(